This Privacy Policy describes how Kozlos Pro ("Company", "we", "our", or "us") collects, uses, processes, stores, shares, and protects your personal information when you access or use our website, services, or make a purchase.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users of our website, including visitors, customers, and any individual who interacts with our services.
This policy applies to information collected through:
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Our website
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Email communications
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Customer support interactions
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Order placement and fulfillment
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Payment processing
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Cookies and tracking technologies
This policy does not apply to third-party websites not owned or controlled by us.
2. Information We Collect
We collect information necessary to operate our business and provide services.
2.1 Personal Identification Information
This includes:
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Full name
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Billing address
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Shipping address
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Email address
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Phone number
This information is required to process orders and provide customer support.
2.2 Payment Information
Payments are processed securely by authorized third-party payment processors.
We do not store:
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Full credit card numbers
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CVV codes
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Sensitive financial authentication data
Payment processors may collect and process payment information in accordance with their own privacy policies.
2.3 Order and Transaction Information
We collect:
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Products purchased
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Order date
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Transaction amount
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Payment confirmation status
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Delivery information
This information is required for order fulfillment and legal compliance.
2.4 Technical and Device Information
We automatically collect certain technical information, including:
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IP address
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Browser type
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Device type
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Operating system
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Time zone
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Website usage behavior
This information is used for security, fraud prevention, and website optimization.
2.5 Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality
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Improve performance
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Analyze traffic
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Prevent fraud
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Enhance user experience
You may disable cookies in your browser settings, but this may affect website functionality.
3. Legal Basis for Processing Personal Data
We process personal information only when legally permitted, including when necessary for:
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Performance of a contract
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Compliance with legal obligations
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Fraud prevention and security
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Legitimate business interests
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Customer service and support
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User consent where applicable
4. How We Use Your Information
We use your information for legitimate business purposes, including:
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Processing and fulfilling orders
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Providing shipping and delivery services
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Sending order confirmations and updates
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Responding to customer inquiries
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Preventing fraud, chargebacks, and unauthorized transactions
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Improving website functionality and performance
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Complying with applicable legal and regulatory requirements
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Maintaining internal business records
We do not use your personal information for unlawful purposes.
5. Sharing of Information
We may share personal information with trusted third parties only when necessary, including:
5.1 Service Providers
Including:
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Payment processors
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Shipping and logistics companies
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IT service providers
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Website hosting providers
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Fraud prevention services
These providers may access personal data only to perform services on our behalf.
5.2 Legal and Regulatory Authorities
We may disclose personal information when required to:
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Comply with legal obligations
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Respond to lawful requests
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Protect against fraud or illegal activity
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Protect our legal rights
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.
We do not sell or rent personal information to third parties.
6. International Data Transfers
Your personal information may be processed and stored outside your country of residence.
By using our website, you consent to the transfer of your information internationally, in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only as long as necessary to:
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Fulfill contractual obligations
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Comply with legal requirements
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Resolve disputes
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Prevent fraud
After retention periods expire, data is securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational security measures, including:
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Secure Socket Layer (SSL) encryption
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Secure servers
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Access control restrictions
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Fraud monitoring systems
While we take reasonable measures, no system can guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Restrict or object to processing
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Request data portability
To exercise these rights, contact:
We may require identity verification before processing requests.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
11. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
12. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Changes become effective upon posting on this website.
Continued use of the website constitutes acceptance of the updated policy.